Solution to: Blackberry, read marks not replicating to Lotus Notes mailbox
1) On the Blackberry device
update the “Wireless email reconciliation” setting on his phone
Open “Messages”
Press the “Blackberry” button
Select “Options”
Select “Email Reconciliation”
ensure “Wireless email reconciliation” is ON
Then see unread marks update as email is read.
2) Email Database
Database properties
Advanced tab
Don’t maintain unread marks – ENSURE IN UNTICKED