Problem:
One of my Windows 10 Pro clients recently had a weird issue I could ping servers, RDP to them but I couldn’t map a drive or browse using a UNC path. I would get the message Windows can’t find \\Server\Share. Check the spelling and try again
If I opened up a command prompt and ran “net use” I would get the message “The network is not present or not started”
![Windows can't find \ServerShare. Check the spelling and try again](https://geekshangout.com/wp-content/uploads/2017/06/network_provider_01.png)
Solution:
After trying all of the basics;
- reboot
- re-domain
- SFC /scannow
- netsh winsock reset
I thought to take a look at the configured network providers by bringing up the network adaptors window, pressing the ALT key to get the menu bar and selecting “Advanced Settings”
![Windows can't find \ServerShare. Check the spelling and try again](https://geekshangout.com/wp-content/uploads/2017/06/network_provider_02.png)
In the “Provider Order” screen all I had was two “Lotus Notes Single Logon” providers. Normally I would have expected to have seen “Microsoft Windows Network” at the top of the list.
I compared the registry key HKLM\System\CurrentControlSet\Control\NetworkProvider\Order\ProviderOrder with a known good computer. I found was missing “LanmanWorkstation”, “RDPNP” and “webclient”. I added them and confirmed things looks good in the GUI. Note “LanmanWorkstation” should normally be first in the list.
![Windows can't find \ServerShare. Check the spelling and try again](https://geekshangout.com/wp-content/uploads/2017/06/network_provider_05.png)
![Windows can't find \ServerShare. Check the spelling and try again](https://geekshangout.com/wp-content/uploads/2017/06/network_provider_04.png)
I tested and confined my issue was now resolved, later I also removed the duplicate “Lotus Notes” provider. I don’t know what the cause was I am inclined to blame the Lotus Notes installer and the issue only occurred after Lotus Notes was re-installed.
Thank you.
You saved me.
No problem, glad it helped!
Hello,
after I did the changes suggested in registry I get the following in the Provider Order:
Failed to get network providers
This is the line I put into the Provider Order in registry section:
“LanmanWorkstation,RDPNP,webclient,npnotes64,npnotes64”
Could you comment on this?
Regards,
Martin
Ok nvm, I got this. I had to add from Control Panel, Windows Feature SMB 1.0 and restart PC. It seems to work.
Hi Martin,
I still got the problem. Can you share more detail of how getting this fixed.
Hi,
Glad you got it sorted. Been a while since I had to use this one, so I guess things have moved on in Windows.
Phil